Refund Policy

If you would like to return an item please follow the steps below:

STEP 1: Email our within 10 days of your delivery arriving notifying us of your return.

STEP 2: We will confirm back to you email with a return authorisation number.

STEP 3: Complete the returns form that arrived with your order making sure you fill in all the details.

STEP 4: Wrap up and send your order back via tracked or signed for delivery to ensure the item is accountable for. Please take care when sending items back to us, as items lost in the post are your responsibility and we can not offer refunds or exchanges on missing parcels. 

PLEASE NOTE: All items must be returned new, unused and with the Beau Coco garment tags still attached. If the tags have been removed we CAN NOT offer a refund!

Once your return has been received and checked over it can take up to 4-5 days for your refund to be processed.